Remote Sales Representative, (Inside Sales) Emergency Medicine

Position Summary

The Remote Sales Representative will work closely with the Remote Sales and Global Miltac management team to meet goals and objectives by covering all sales functions in an assigned territory: forecasts, quotations, solicitations, and secures sales orders from potential and existing customers. This position will be responsible for interfacing with medical advisory boards, economic buyers, and clinicians -- particularly emergency medicine physicians, paramedics, EMTs and nurses, including EMS services and fire departments, this position sells and promotes the AEM products to grow overall market shares with new and existing customers, generating new business, cold calling, presenting and demonstrating our Airway, Atomization, Respiratory and Emergency Medicine products (Z-Medical QuikClot and EZIO)

Principal Responsibilities

• Develop and maintain an in-depth profile of each account to include customer preferences, competitive products and field intelligence, market activity, important contact/decision makers, customer feedback, and attendees in-serviced. Planning effectively to maximize time in the field when indicated.
• Leverage existing customer relationships and create additional opportunities by building, developing, and maintaining new customer relationships. Generate sales in a territory by designing selling strategies based on territory/segment characteristics.
• Manage entire sales cycle to include qualification of leads, needs/opportunity assessment, request for proposal (RFP), close of sale and all post-sales support.
• Professionally communicate (verbally and written) with customers while providing accurate and timely processing of their purchase orders; order status and tracking updates; as well as providing required order related documents (order confirmations; shipping notifications; and or invoices).
• Educate customers on products, procedures, and industry trends through use of our clinical education program.  The incumbent will learn and use business analytic tools and territory knowledge to conduct strategic territory management business plans. 
• Demonstrate a high level of proficiency with TFX continuous education program through competency assessment and competitive offerings utilizing the technology tools that are available.
• Responsible for purchase order processing, including necessary steps to identify customer accounts; verify credit status; pricing, and inventory levels. Estimates date of delivery to customer, based on knowledge of production and delivery schedules
• Overcomes technical and business objections of prospective customers.
• Enters new customer data and other sales data for customers into SF.com computer database.
• Handle inbound and outbound calls, emails related to the product ordering process. 
• Occasional travel to attend trade shows or field visit with customers.
• Maintain Teleflex and its Anesthesia & Emergency Medicine product competencies.
• Exhibit understanding of Teleflex Anesthesia and Emergency Medicine Competition in the market segments. 
• Adhere to and ensure the compliance of Teleflex's Code of Ethics, all Company policies, rules, procedures, and housekeeping standards.
   

Education / Experience Requirements

• Bachelor’s degree (BA/BS) from four-year college or university with emphasis in Science/ Business desired; or equivalent combination of education and experience.
• Three (3) years remote sales or related experience and/or training; or equivalent combination of education and experience.
• Experience using value selling or target account selling methodology preferred.
• Prior skills and/or core competencies for this position include:  
• Sales quota achievement
• Strategic planning / selling skills / territory administration
• Medical industry knowledge / acumen / competitor knowledge
   

Specialized Skills / Other Requirements

• Intermediate level of computer skills when dealing with the use of CRM systems (SF.com).  
• Advanced level of proficiency with computer skills (MS Office, Word, Excel and PowerPoint).
• Strong telephone communications skills with strong closing skills.
• Ability to effectively communicate both verbally and through writing with a variety of call points with the pre-hospital and acute care hospital market.
• Ability to deal with various customer types and overcomes technical and business objections of prospective customers.
• Clinically knowledgeable – with a strong history of utilizing basic A&P and clinical resources as a major part of driving a sale forward. Demonstrated knowledge of medical device industry.
• Exceptional verbal, written and organizational and presentation skills.
• Ability to work effectively with teams, work in a dynamic environment and quickly adapt to new corporate objectives.
• Ability to handle multi-task in fast paced environment without direct supervision.
• Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
• Strong analytical skills and a sound business acumen.
• Full clean driving license
   

TRAVEL REQUIRED: 30% often with short notice

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