Associate Sales Representative, Anesthesia - Toronto

Date: Mar 22, 2024

Location: Toronto, ON, CA

Company: Teleflex

Expected Travel: Up to 50%

Requisition ID: 10022

 

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

Anesthesia - At Teleflex, we promote the use of advanced anesthesia techniques to help improve outcomes and reduce healthcare costs. We equip clinicians with some of the most advanced medical devices on the market today, from our world-class brands including: 

  • LMA® and Rüsch® airway management devices designed to help reduce the risk of airway-related complications. 
  • Arrow pain management products designed to improve patients' post-operative pain experience. 

Join a dynamic, growing team that offers healthcare providers advanced medical technology solutions that make a difference in patients' lives. 

Position Summary

This Toronto or Montreal-based position is an entry-level medical device sales position that will provide as-needed support to assigned sales representatives within a sales region, adding high-quality support to existing reps beyond directed support to existing sales representatives, and lastly can be assigned to cover vacant territories for an extended period of time due to but not limited to various leaves of absence. 

Reporting to the Country Manager, the incumbent in this position supports sales team members and helps them deliver plans and achieve sales goals and objectives within hospitals, distributors, and surgical centers. This position achieves sales goals by learning product, selling and clinical skills that will support sales team members and the manager. Ultimately, this role grows to develop skills in interfacing with clinicians – particularly emergency and trauma physicians and surgeons, anesthesiologists, anesthesia techs, members of the ed and surgical team, various health care professionals in operating rooms and surgical centers, as well as hospital administration and procurement teams.

This position sells and promotes Teleflex’s portfolio of emergency medicine and anesthesiology or airway products, which include, but are not limited to interosseous catheters, hemostasis products, pelvic binders, regional anesthesia trays and accessories, laryngeal mask airways, respiratory products, laryngoscopes, endobronchial and endotracheal tubes. Teleflex is committed to saving lives and improving patient outcomes through innovative, clinician-preferred medical devices and outstanding service. Our market-leading brands are known to clinicians the world over, and include EZ-IO®, QuikClot®, LMA®, Rusch®, Arrow®, Pyng® and Sheridan®.

At Teleflex, ASRs are expected to work in concert with regional sales managers (RSMs), clinical support specialists, medical sales representatives, and members of our customer service team.  The ASR will be required to attend trade shows, cadaver labs, and conduct in-services for staff and participate in sales presentations to prospective customers. Extensive travel will be required throughout the region, area, or nation based on clinical and personnel needs. 

Principal Responsibilities

•    Exhibit competencies noted within this description
•    Exhibit understanding of Teleflex Emergency Medicine and Anesthesia competitors
•    Manage expenses according to Teleflex policy
•    Assist the Marketing team on driving Canadian communication on new product launches, product discontinuations, new materials, Canadian content surveys and regional meetings.
•    Assist with trade shows as directed
•    Actively participate in and contribute to quarterly and national sales meetings
•    Continually prospect for new customers; consistently update customer database (salesforce.com) and communicate those updates to RSM.  Share competitive information with RSM as well as Marketing team members as supported by RSM.
•    Fill out customer complaint forms on a timely basis and sending to Quality Assurance
•    Adhere to and ensure the compliance of Teleflex's Code of Conduct, all Company policies, rules, procedures and housekeeping standards.
•    Adhere and achieve their annual SMART objectives to align with their MBO incentives.

•    As supported by the Region Sales Manager, this position will implement a sales plan and achieve sales goals and objectives set for the geographic territory.   The position will also maintain existing customers from full-time territories, and prospect and gain new business.  The incumbent will grow sales and self by joining with / observing peers with full territories in providing training and account in-servicing to emergency medical staff in the hospital and pre-hospital space.
•    With RSM approval, this position may also educate customers on products, procedures, and industry trends through use of our clinical education program.  The incumbent will learn / use business analytic tools and territory knowledge to conduct strategic territory management business plans.
•    Other position duties include managing related expenses and materials; assistant team members with regional and national conferences (booth coverage, setup / takedown).develop and maintain an in-depth profile on each account to include customer preferences, competitive products and field intelligence, market activity, important contact/decision makers, customer feedback, and attendees in-serviced.
•    The incumbent must use SF.com effectively and provide in-services - with guidance - to customers.
•    Strong interpersonal communication and presentation skills are expected, as is a high level of proficiency with our continuous education program through competency assessment.
•    Adhere to and ensure the compliance of Teleflex's Code of Ethics, all Company policies, rules, procedures and housekeeping standards.

This position requires direct contact with an implantable device.      ☐ Yes     ☒ No 
 

Education / Experience Requirements

  • Bachelor’s degree with demonstrated peer leadership experience or three years professional experience. 
  • Prior experience in medical device or a strong “feeder” program (such as selling a broad base of technical products, B-2-B, and/or financial or complex services to a highly professional client base in a broad geography) is a plus.   Prior work in the medical device space at a clinical level is a plus.
  • Proficient in both French and English, both spoken and written, is mandatory.
  • Ability to spend time (40 - 50%) traveling in Eastern Canada, primarily in Ontario and Montreal.
  • Advanced level proficiency with computer skills (MS Office, Word, Excel and PowerPoint)
  • Outgoing with a positive attitude

Education / Experience Requirements Cont..

  • Prior skills and/or core competencies for this position include:
    • Delighting the customer
    • Sales quota achievement
    • Embodies core values
    • Strategic planning / selling skills
    • Medical industry knowledge / acumen / competitor knowledge
    • Sense of Urgency
    • Territory administration
  • Proven ability to influence cross-functional teams without formal authority
  • Full clean driving license

Specialized Skills / Other Requirements

  • Carry detail bag weighing up to 20 lbs
  • Lift equipment weighing up to 30 lbs
  • Be standing or walking in or at meetings for 6 -- 10 hours per day, up to five (5) days per week
  • Ability to effectively communicate both verbally and through writing with a variety of call points with the pre-hospital and acute care hospital market
  • Gaining competence to have impactful conversations with emergency medicine customers regarding products, procedures and industry trends
  • Strong analytical skills and a sound business acumen

 

TRAVEL REQUIRED: 40-50%, can reside remotely in Eastern Canada, preferably in Montreal or Greater Toronto Area

 

#LIMC1 #LI-remote

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.