Clinical Specialist

Date: 01-Jun-2021

Location: Taipei, TPQ, TW

Company: Teleflex

Expected Travel: More than 50%

Requisition ID: 3997

Teleflex is a global provider of medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, surgical, anesthesia, cardiac care, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference.

 

JOB PURPOSE:

The Clinical Specialist for Clinical & Medical Affairs (CMA) is responsible for assisting in customer product training and education to ensure the safe and appropriate use of Teleflex products in line with CMA strategic priorities to achieve exceptional clinical outcomes for patients.  The Clinical Specialist will assist in the identification and delivery of appropriate internal and external customer training and education programs to support the Teleflex product portfolio. The Clinical Specialist will provide approved educational material and content that is in compliance with the Off Label and Promotion Activities Policies. Overall performance will be driven through the effective development and support of professional relationships, processes and customer interaction by the Clinical Specialist and his/her educator(s) to assure appropriate and safe utilization and adoption of the designated Teleflex products that focuses on superior education resulting in optimal patient care.  This position requires high calibre training experience, strong interpersonal skills, and the ability to perform at high-levels independently in a fast-paced, dynamic environment.

 

KEY RESPONSIBILITES:

As an integral part of the CMA team, performance  will be measured on delivery of assigned procedural education, its customer evaluations and feedback from the SEA Clinical Manager, CMA APAC leadership in collaboration with the SEA Product Managers. This important position will  educate and support a wide range of hospital, ambulance and community healthcare professionals on the safe and effective use of Teleflex products  through effective customer training programmes and support advance clinical practice with the use of Teleflex products. Provide a support function to the Teleflex sales and marketing team by ensuring that both the sales team and post holder keeps up to date on the latest clinical evidence, practice and developments relating to Teleflex products.

Key responsibilities will include (but are not limited to) the following:

  • Clinical procedural training of customers in the use of the Teleflex range of  products.
  • Clinical training of customers in terms of care and maintenance for Teleflex range of products demonstrating the safe and effective use.
  • Develop and deliver educational activities ensuring compliance with Teleflex regulatory requirements.
  • Assist with the development and relationship maintenance of Key Opinion Leaders.
  • Facilitate training requests for approved education courses (on & off site).
  • Partner with sales team to develop clinical proficiency.
  • Partner with cross-functional teams to provide customers a company touch point, remaining compliant to Teleflex HCP policy and legal education requirements.
  • Manage and facilitate clinical breakout sessions as needed at meetings.
  • Manage training logistics, budgeting, and training costs for Professional Education events.
  • Perform other duties as assigned.
  • Keep current with medical literature, clinical initiatives/guideline and industry trends and communicate with the appropriate sales team and distributors.
  • Work with our clinical educational stakeholders, develop information and materials to increase patient awareness of innovative technologies, and make sure every patient has equitable access to treatment.
  • Promote equity and inclusion in health care, no bias to patient color, race, or other labels. Give the same focus on clinical studies, patient educational programs, and  new technology treatment opportunity.
  • Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!
  • Other assigned duties and responsibilities as required by CMA objectives to meet APAC strategy.

 

ESSENTIAL SKILLS / EXPERIENCE:

 

Qualifications:

  • Bachelor’s degree in a clinical field
  • Registered Healthcare Professional
  • Professional instructors/education qualification desirable.

 

Work Experience Required:

  • Possess a minimum of 8 years experience in acute care; preferably within a Vascular Access role or/and Critical Care/ Cath lab environment.  Experience in Interventional Radiology and/or Dialysis is beneficial.
  • Skills and competencies in vascular access.
  • Proven experience of education and teaching using simulation and workshop approaches.
  • Experience of developing and delivering teaching presentations to a group of health care professionals.

 

Required Knowledge and Skills:

  • Exhibits strong written and verbal communication skills, as well as presentation skills.
  • Good command of English Language.
  • Exhibits strong time-management and organizational skills.
  • Established track record of building and maintaining relationships with internal and external customers.
  • Proficient in Microsoft Office skills to develop effective reports, spreadsheets and presentations.
  • Valid driving license.
  • Ability to travel, up to 70% within the specified region.
  • Responsible for performing all duties in compliance with Teleflex IPPs and all international regulatory requirements

Position Summary

Principal Responsibilities

Education / Experience Requirements

Specialized Skills / Other Requirements

Note: As with all positions, due to the dynamic nature of Teleflex Medical business, key responsibilities may evolve and change over time. 

Teleflex is an equal opportunities employer

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.