Content Review Manager

Date: Sep 3, 2021

Location: Pleasanton or Remote, CA, US

Company: Teleflex

Expected Travel: None

Requisition ID: 4393

 

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

 

Interventional Urology – NeoTract is dedicated to developing innovative, minimally invasive and clinically effective devices that address unmet needs in the field of urology. As part of the Teleflex Interventional Urology business unit, NeoTract’s focus is on improving the standard of care for patients with benign prostatic hyperplasia (BPH) using the UroLift® System, a minimally invasive, permanent implant system that treats symptoms while preserving sexual function*1,2. The UroLift System is clinically proven to treat lower urinary tract symptoms due to BPH in men over the age of 45. The UroLift System lifts or holds the enlarged prostate tissue out of the way so it no longer blocks the urethra. There is no cutting, heating or removal of prostate tissue. More than 175,000 men have been treated with the UroLift System in select markets worldwide.** Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives. 

 * No instances of new, sustained erectile or ejaculatory dysfunction in the FDA pivotal study.

** Management estimate based on product sales and average units per procedure

  1. Roehrborn, J Urology 2013 LIFT Study
  2. McVary, J Sex Med 2014

Indicated for the treatment of symptoms of an enlarged prostate up to 100cc in men 45 years or older. As with any medical procedure, individual results may vary. Most common side effects are temporary and include pain or burning with urination, blood in the urine, pelvic pain, urgent need to urinate and/or the inability to control the urge.1 Rare side effects, including bleeding and infection, may lead to a serious outcome and may require intervention. Speak with your doctor to determine if you may be a candidate.

Position Summary

Responsible for managing content across the commercial organization.  Key to this role will be effective management of the Promotional Material Approval process, focusing on optimizing related activities in the Engineering Change Order (ECO) copy approval process and excellent collaboration across functions (e.g. Marketing, Regulatory, Quality, Legal, Compliance, Clinical and Medical Affairs, Reimbursement, Sales).  Ensures the process is compliant while meeting business needs.  Responsible for being a liaison between content creators and approvers, resolving issues through understanding of all stakeholder needs.  Strives for creating process efficiency across stakeholders to address competing priorities, negotiate and meet appropriate deadlines and develop and implement best practices.  This role will have a dual reporting relationship, with a solid line to a marketing manager and a dotted line into a Clinical and Medical Affairs manager.  

Principal Responsibilities

  • Process oversight: Oversee organizational performance of the process from draft through ECO approval to assess and identify needs for improvement; recommend/implement solutions 
  • Process enhancements:  Identify and develop best practices, implement/revise as needed and participate in training these practices to cross-functional stakeholders 
  • Collaborate cross-functionally to implement and maintain technology solutions for enterprise-level advertising and promotional review and approval system 
  • Act as a content and comment moderator in review meetings and online reviews when necessary 
  • Meet with content developers to help anticipate and forecast demand and establish project schedules  
  • Determine when to call a review meeting and/or when to establish a “batch” deadline and process when multiple copy items are being reviewed for a single project/event 
  • Work cross-functionally to develop an understanding of the workflow of materials review within and across each group. Incorporate these learnings into the material approval process to help avoid “urgent” reviews when possible 
  • Multi-stakeholder feedback and action planning:  periodically meets with reviewers and content deliverables to assess process effectiveness from their point of view and provide feedback based on process metrics and stakeholder’s experience 
  • Ensure all participants are trained on the ECO copy process and Master Claims Matrix including new reviewers 
  • Partner with internal stakeholders in development and delivery of training materials 
  • Monitor and ensure appropriate use of policies, processes, procedures and the approved Claims Matrix 
  • CAPA Champion when necessary, responsible for partnering to provide documentation, reporting, audit information, closure, process improvement and training 
  • Able to advocate for audience point of view on specific content aspects with both content creators and reviewers 

Education / Experience Requirements

  • Bachelors Degree or equivalent experience required
  • Minimum of 5 years of experience in the medical device, life sciences, pharmaceutical or healthcare industries 
  • Minimum of 5 years of experience working with or in promotional review processes 
  • Experience in developing and executing on change management/quality improvement plans 

Specialized Skills / Other Requirements

 

  • High level of comfort with technology and systems software  
  • Learning agility  
  • Familiarity with CAPA processes and role of process in avoidance of CAPA’s. 
  • Excellent written and spoken communications 
  • A strong collaborator and partnership builder, able to effectively communicate with and connect with different stakeholders and foster a cooperative, high-performance environment 
  • Effective leadership skills that foster team productivity and cohesiveness 
  • Results orientation 
  • Able to tactfully and considerately discuss challenges and issues in ways that build partnership and solutions 
  • Must be a self-starter, capable of handling time well in a fast-paced environment with keen attention to detail in executing and leading multiple tasks and priorities. 
  • Fluent in English

 

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland