Sr. Clinical Affairs Manager

Position Summary

The Sr. Clinical Affairs Manager provides clinical expertise, insight and support to clinical end-users, clinical sales specialist, sales team, Regulatory, Engineering, marketing and other corporate departments on safe and effective use of the Interventional product portfolio with primary emphasis on the Coronary/Structural Heart franchise.

The incumbent will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc. to include support for live cases/proctorships in the therapeutic areas related to focus products. Drives innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identifies new, clinically driven product and market opportunities; and performs other related duties as required. Provide support during society engagements facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team.
 

Principal Responsibilities

• Customer Experience – Representing Teleflex in a customer facing position is a tremendous responsibility and opportunity.  All CMA colleagues are expected to perform with the highest levels of professionalism, service and ethics in order to strengthen the Teleflex brand and relationship with our customers. 
• Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps.  Develops solutions to deliver improving results. Exemplifies continuous improvement thought processes and focus.  
• Culture and Values – Exemplifies Teleflex values and ensures a fair, open and productive climate that is engaging, ethical and legally compliant.  Strives to work effectively across boundaries in a complex matrix environment. Lead, develop and execute effective clinical education programs so that sales and marketing strategy can subsequently align.  
• Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage and assist with customer follow up for ongoing clinical support as needed.
• Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to specific clinical specialty area and expertise.
• Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up.

Responsibilities Continued

• Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit.
• Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, research submissions (in collaboration with the Global Research & Scientific Services team).
• Primary responsibility to North America. Assist with international projects as assigned.
• Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations
• Provide direction and guidance on objectives for Medical Advisory Boards and/or focus groups while managing logistics including KOL partnerships and post program feedback.
• Manage utilization of HCPs in accordance with Teleflex IPPs.
• Coordinate efforts between cross functional partners including Medical Affairs, Global Research & Scientific Services, marketing, and R&D.
• Coordinate, participate and manage educational, scientific, activities at identified local, regional, and national tradeshows/exhibitions.
• Serve as part of the CMA clinical expert team on product applications and troubleshooting when
• interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members.
• Participate as a clinical expert on project teams, committees and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise.
• Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content and programs.
• Coordinate and participate in content development and review of education material as needed by IA BU or CMA
• Manage all business-associated administrative tasks and responsibilities to support job related activities; to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, documentation of activities via approved documents and forms
• Adhere to applicable Teleflex IPP’s, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.
• Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up 
• Manage all business-associated administrative tasks and responsibilities to support job related activities; to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms 
• Keep current with relevant medical literature, clinical initiatives/guidelines, relevant societal and international committees, and industry trends and communicate with other appropriate departments 
• Adhere to and ensure the compliance of Teleflex Medical’s Code of Conduct, all Company policies, rules, procedures, and housekeeping standards 

Education / Experience Requirements

• Bachelors’ degree required. Master’s degree preferred.
• Extensive procedural experience within Interventional Cardiology and/or Structural Heart
• Possess minimum five years’ clinical exposure in the medical field in the Cardiology environment.
• Minimum of five years in Medical Device industry supporting Clinical and Medical Affairs, strongly preferred.
• Clinical proficiency in area of clinical training and experience with Coronary required and at least one of the other Teleflex Interventional franchises preferred.
   

Specialized Skills / Other Requirements

• Strong written and verbal communication skills, as well as presentation skills
• Ability to troubleshoot medical device applications during invasive procedural settings are necessary. Strong leadership are required with an aptitude for motivating clinicians and providing clinical support to all Teleflex employees. 
• Capability for strategic planning to reach the company’s long-term goals is also required.
• Ability to communicate clearly and professionally
• Effective time-management and organizational skills
• High attention to detail and the ability to adapt to shifting priorities
• Established track record of building and maintaining relationships with internal and external customers.
• Proficient in Microsoft Office Suite including Word, Excel, Powerpoint, etc.
• Pro-active and results oriented
• Strong research, logic and reasoning ability
• Clinical proficiency in area of clinical training and experience with products in the Interventional franchise.
• Demonstrated ability to conduct business in an ethical manner
• Strong understanding of principles used to find, analyze and assess clinical studies and appropriately apply them in the application of Teleflex Medical products.
• Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings
• Must be able to establish and maintain vendor credentials (via RepTrax, Vendormate, etc) to have the ability to enter and work, as required, in hospitals and other medical facilities as an essential function of the job. Depending on customer/site requirements, vendor credentials may require the employee to obtain the COVID-19 vaccination, including boosters.
• Ability to work successfully in a home office environment
   

TRAVEL REQUIRED: 50% (including Domestic, International and overnight travel)