AEM DTac Key Account Manager-West Coast

Date: Feb 12, 2024

Location: Phoenix, AZ, US

Company: Teleflex

Expected Travel: More than 50%

Requisition ID: 9825


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit


Anesthesia and Emergency Medicine - At Teleflex, we promote the use of advanced anesthesia and emergency medicine techniques to help improve outcomes and reduce healthcare costs. We equip clinicians with some of the most advanced medical devices on the market today, from our world-class brands including: 

  • LMA® and Rüsch® airway management devices designed to help reduce the risk of airway-related complications. 
  • Arrow pain management products designed to improve patients' post-operative pain experience. 
  • The Arrow® EZ-IO® System that helps address the time-critical challenge of emergency vascular access, and 
  • QuikClot® and QuickClot Control+® hemostatic devices, used by hospitals, EMS, and the military for hemorrhage control in a broad range of bleeding situations. 

Join a dynamic, growing team that offers healthcare providers advanced medical technology solutions that make a difference in patients' lives. 

Position Summary

Based on the West Coast, the DTac Key Account Manager will provide customer relationship management focusing on building strong business partnerships for account retention and expansion and growth opportunities for Regional Clients in the Distribution-Tactical Division. Supporting both Distribution and First Responder Accounts, account management activities include strengthening client relationships, understanding client needs and objectives, and bringing forth new products and services that will create value and meet the objectives of the client. Driven to achieve results, the Key Account Manager will perform weekly client meetings, take initiative to resolve customer issues in a timely manner, work closely with the Clinical Affairs Training Team to ensure we are delivering a world class experience, and lead the transition effort for new business opportunities.

This position will be responsible for selling Emergency Medicine Products such as QuikClot, Airway, Atomization, and Respiratory to Distributors and State/Local/Federal Law Enforcement. This role interfaces closely with the D-Tac Regional Sales Manager in developing, modeling, and executing the delivery of sales outcomes to meet annual BU financial plans. Other areas of core responsibility include key partnerships with leaders and team members in Clinical and Medical Affairs, Customer Service, Distribution Operations and Sales Operations teams. This role holds the responsibility for negotiating with and delivery of customer and contractual relationships with assigned key accounts.

Principal Responsibilities

•    Sense of urgency for goal achievement with ability to successfully manage multiple activities simultaneously in a fast-paced environment
•    Supports AEM product lines to achieve sales plans for the distributor in the specific region.
•    Establishes sales goals for each Key account/distributor in conjunction with appropriate business / marketing / product managers.
•    Works closely with marketing to implement plans, develop marketing tools and programs required to meet sales goals for the distributor and country.
•    Travels frequently to distributor for business review, training, and customer visits to assure adequate emphasis is directed toward TFX product lines.
•    Identify, select, and negotiate for appropriate distribution key accounts.
•    Ensure development, refinement, implementation, management, and measurement of business performance KPI’s consistent with BU objectives.
•    Provides Sales and Marketing management with insight and feedback gained through distributor and customer interaction to maximize efforts and efficiencies, productivity impact, and decision- making.
•    Creates and maintains a favorable image for the company with distributors and customers in the marketplace.
•    Advise management of quality problems, ensuring that corrective action is taken and that customers are properly notified.
•    Keep management informed of competitors' activities through review of information from internal and external sources.
•    Interface with Planning when necessary to help ensure adequate inventory positions to meet sales projections/ needs.
•    Adhere to and ensure the compliance of Teleflex’s Code of Ethics, all Company policies, rules, procedures, and housekeeping standards.
•    Performs other professional duties as may be required or identified.


Education / Experience Requirements

•    Successful candidates will possess strong communication skills with a proven track record of building successful business partnerships and growing their book business by developing strategic solutions that create value and support the clients’ organizational objectives. Proven track record of success in reaching sales goals in multiple environments.
•    Bachelor’s Degree required.  Degree in business administration or marketing preferred: M.B.A. preferred
•    3 or more years of large/ key account and/or distribution sales management experience required with a demonstrated track record of success. 
•    Experience with proven ability to successfully negotiate contracts and manage distributors.
•    Strong public speaking, written communication skills, and organization/project management skills required.
•    Self-directed, able to work independently and ability to handle multiple projects concurrently & function in a fast paced, high growth environment. 
•    Strong problem solving/analytical skills and effective presentation and interpersonal skills.
•    Proficiency with computer technology and Microsoft Office suite (Word, Excel, PowerPoint), including IPhone and IPad platforms.

Specialized Skills / Other Requirements

•    Medical device industry knowledge; clinical terminology
•    Interpersonal influence and negotiation; written / verbal presentation skills
•    Diversity awareness and sensitivity
•    Analytical strength and overall strength in business finance and relevant market success indicators
•    Ability to handle difficult conversations/situations along with excellent communication, customer service, and presentation skills 
•    Strong understanding and grasp of market analysis, planning, development and management.
•    Proven ability to influence cross-functional teams without formal authority
•    Interact with others through effective verbal and written communication. Strong verbal communication and presentation skills of clinical knowledge for healthcare providers. 



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Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

Nearest Major Market: Phoenix