Value Add Services (VAS)/Rework Operations Supervisor

Position Summary

Responsible for assignment and prioritization of work within the marrying, kitting, and any other value add or rework services area according to build & ship priorities. Responsible for all aspects of employee performance management, including development and training opportunities for direct reports. Responsible for goal delivery, production output, quality, safety and creating an agile mindset through motivating, coaching, and developing your work teams. Problem solving, setting goals, collaboration with your peers and building a team through analytical approaches to decision making.

Principal Responsibilities

• Directs Operations activities and teammates for one or more functions within NADC.
• Performance management of all direct reports, including timely performance reviews & ongoing feedback and attendance for the factory and stockroom.
• Mentor, develop and address training opportunities for all direct reports.
• Execute the production schedule to meet customer needs based on customer backlog, and meet commit dates for completion.
• Understand production planning and execution to ensure process are running at maximum efficiency and planning is maximizing output with all factors considered.
• Provide engineering support to create Builds of Materials, routings and continued process and procedure development and implementation.
• Have an understanding of Quality requirements associated with med device kitting, marrying, kitting, and any other value add or rework services and rework activities to include but no limited to such areas as validation and quality management system requirements.
• Ensure the accurate processing of all transactions based on Company policies and procedures as it relates to the kitting function and setup process.
• Responsible to assign work to employees with the appropriate skill level
• Oversee jobs through the complete production process.
• Maintain high quality of product and manage quality and production issues.
• Ensure a safe work environment and be the lead within manufacturing to implement, meet and ensure 6S initiatives.
• Responsible to implement corrective action for errors in the manufacturing process.
• Responsible for MRB process relating to manufacturing issues that occur in the process.
• Support and follow all standards related to Teleflex various Quality Management Systems. These systems may include, but are not limited to, quality, the environment, health, safety and security.
• Root Cause Analysis: Resolve complex issues impacting the marrying, kitting, and any other value add or rework services process, and/or customers. Complete investigations to identify the root cause. Resolve cross functional issues with multiple departments, Design, and suppliers. Document each issue with result data and recommended action plan. Find temporary solutions to issues when essential to sustain safety, quality and delivery. Provide feedback on complex issues to the appropriate and or responsible party.
• Implement permanent Countermeasures: Work with marrying, kitting, and any other value add or rework services, Design, and suppliers to apply the change points. Recommend a permanent countermeasure which could include (but is not limited to) a design change or a modification process. Utilize PDCA (Plan-Do-Check-Action) to confirm countermeasure effectiveness.
• Support production with issues to ensure optimal line efficiency (minimizing downtime).
• Identify process improvement within the marrying, kitting, and any other value add or rework services process flow.
• Participate in new marrying, kitting, and any other value add or rework services initiation projects.
• Cross functional interaction with other departments, Design, and suppliers.
• Perform all other duties, as assigned.

Education / Experience Requirements

• Bachelor’s degree preferred.
• 3-5+ years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical device industry
• Medical device industry experience is preferred.

Specialized Skills / Other Requirements

Must have knowledge on Human Relations, analytical, leadership skills, system oriented and develop a working knowledge of the mechanics of technologies and processes within his/her organization. Analytical skills to include monitoring and trending of internal and external data. Strong SAP background.
• Must have demonstrated ability to identify trends in data and provide problem statements and provide input to solutions.
• Must effectively interrelate with all disciplines that share in responsibilities of his/her organization. Typical working relationships would be with Inbound, Outbound, Manufacturing, Accounting, Quality, Purchasing, special projects as necessary and Human Resources. Frequency level is on an “as needed” basis.

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