Quality Specialist II

Position Summary

Growth, Culture, People and Careers: this is the Teleflex Advantage. The Quality Specialist will be expected to provide analytical support to the global ship hold and related process.  The Quality Specialist will monitor and analyze quality restricted material within the distribution center to perform trend analysis and opportunities for improvements.  In addition, this position will support the restriction and release of ship holds and recall material globally

Principal Responsibilities

•    Manage and assist the governance of the Global Ship Hold Process. 
•    Manage and assist in initiating ship holds on behalf of non-Agile PLM sites.
•    Manage and assist with completion of stock assessment/verification (Physical verification of impacted stock) in collaboration with DC operations. 
•    Submit stock assessment quantities in Agile.
•    Manage and assist with any local restriction activities in relation to ship holds. 
•    Manage and assist with ship hold disposition confirmation activities.
•    Manage and assist in verifying and resolving discrepancies of product quantities at all stages of the ship hold process.
•    Incorporate DC Finance, DC Demand Planning, etc. as applicable in the completion of disposition activities.
•    Manage reconciliation and provide any required documentation to support closure of each phase of the product ship hold and the subsequent closure 3PL/DC.
•    Manage and review ship holds to ensure all ship hold DC tasks have been completed and closed.
•    Managing unauthorized ship hold releases in SAP.
•    Completing product batch reports for ship holds in SAP and Agile.
•    Governance of all products contained within the Quality quarantine cage.
•    Complete sample request for external clients.
•    Assist with all Nonconformance sort activities.
•    Assist in restricting and quarantining nonconforming products.
•    Verifying and updating essential product information in SAP.
•    Providing Global Operations with visibility reports in relation open product ship holds
•    Provide KPI metric reports periodically and on request.
•    Own and drive metrics to become a key player in the development of processes to enable and support both the gathering and improving of metrics associated with quality processes. Analyze and identify trends from quality data and develop proactive measures in support of continuous improvement. 
•    All other duties as assigned.

Education / Experience Requirements

•    Associates degree in engineering, business, logistics or operations is preferred or 1- 3 year’s equivalent specialized experience with emphasis in Quality or Regulated field preferred. 
•    1-3 years' experience within medical device / FDA regulated industry preferred.
•    1-2 year’s Manufacturing or distribution experience preferred.

Specialized Skills / Other Requirements

•    Strong communication skills, both oral and written with the ability to prioritize and meet deadlines for multiple projects. 
•    Experience with SAP applications is a plus.
•    Ability to work well in a fast-paced environment under pressure and maintain positive, enthusiastic attitude.
•    Eagerness to learn and expand responsibilities.
•    Ability to work effectively in a team environment and build strong working relationships.
•    Experience with systematic project management and problem-solving methodologies is preferred. 
•    Statistical analysis techniques with excellent verbal, written, and presentation skills.

Lead
•    Has a Sense of Purpose & Inspires others
•    Has a desire & ability to “step up”
•    Takes accountability
•    Demonstrates critical judgement 

Engage
•    Communicates with Impact
•    Builds and sustains relationships 
•    Plans and Organizes 
•    Is present & available 

Develop
•    Assist in Developing Leaders
•    Assist in Building High Performance people & teams
•    Invest in personal growth 

Improve 
•    Creates value for the customer 
•    Demonstrates Continuous Improvement via results. 
•    Creates a culture of inclusion & involvement

Demonstrates Functional Mastery
•    Adept at relationship building across functions and geography to effectively work with and leverage centers of excellence. 
•    Excellent computer skills (MS Word, Excel, and PowerPoint) 
•    Detail oriented and strong data driven analytical approach to Quality processes
•    Ability to communicate positively and professionally with employees at all levels of the organization 
•    Resourceful and well organized. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.

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