Quality Engineer Supervisor

Date: Mar 13, 2023

Location: Olive Branch, MS, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 7954


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.


Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Growth, Culture, People and Careers: this is the Teleflex Advantage.

In this exciting role as a Quality Engineer Supervisor you will have responsibility for leading teams through Quality System Transformation by defining and trending metrics. This role will lead multiple projects within a larger program with a focus on creating more usable and simpler to follow processes, reducing burden within our quality systems and driving   efficiency.

•    Work collaboratively with cross functional teams to track data, identify improvement projects and  implementation to drive improvements to Key Performance Indicators.
•    Schedule and participate in activities to support and maintain compliance with applicable regulatory and  Quality Management System requirements.
•    Support the maintenance and development of the Corrective And Preventative Action (CAPA) and   internal Non-Conformance system to support the overall facility quality management system.
•    People supervision and process management of elements under your responsibility.

Principal Responsibilities

•    Ensures the quality assurance programs and policies are maintained and modified regularly.
•    Ensure products adhere to company and industry quality standards
•    Drive proactive Quality improvements in partnership with all related business functions.
•    Formulate strategic plans to increase productivity in the business
•    Works within an operations team to identify and implement effective controls to support the development, qualification, and distribution of products to meet or exceed internal and external requirements
•    Partners with management to lead quality initiatives that develop and maintain a high performing, scalable, and compliant Quality System.
•    Perform statistical analysis to determine process capability and to analyze trends
•    Maintains schedules for projects; identifies problems and recommends solutions to all project activities.
•    Generate, analyze, and present reports on quality related Key Performance Indicators (KPI) such as ship holds, service errors, line yields, final release, supplier performance and customer experiences to internal product improvement teams
•    Acts as an effective leader and team member in supporting quality disciplines, decisions, and practices.
•    Apply sound, systematic problem-solving methodologies in identifying, prioritizing, communicating, and resolving quality issues.
•    Assure in the development and execution of streamlined business systems which effectively identify and resolve quality issues.
•    Support audits, CAPA/NC/MRB investigations and reports
•    Management of quality process within the facility and supervision of personnel 
•    Previous experience overseeing a team, quality supervisor experience is preferred
•    People management skills, conflict resolution and results oriented.
•    Perform other related duties as assigned

This position requires direct contact with an implantable device.       Yes    No

Education / Experience Requirements

Must-Have: Minimum Requirements
  To be considered for this role, please ensure the minimum requirements are evident on your resume.
•    Bachelor’s Degree with 5+ years of work experience in Quality and/or experience in a regulated industry OR Advanced Degree with 3+ of work experience in Quality and/or experience in a regulated
•    Knowledge of Quality Systems Requirements (ISO 13485, CFR 820 & LATAM)
•    Internal / External QMS Audit experience
•    Green Belt / Black Belt Certificate (or experience) preferred
•    Process Development Experience
•    Program Management Experience
•    Quality Agreements
•    Schedule management
•    Experience with SAP applications (desirable)
•    Ability to become NABP Designated Representative

Specialized Skills / Other Requirements

•    Has a Sense of Purpose & Inspires others
•    Has a desire & ability to “step up”
•    Takes accountability
•    Demonstrates critical judgement 

•    Communicates with Impact
•    Builds and sustains relationships 
•    Plans and Organizes 
•    Is present & available 

•    Develops Leaders
•    Builds High Performance people & teams
•    Invest in personal growth 
•    Develops Organization capability

•    Creates value for the customer 
•    Demonstrates Continuous Improvement via results. 
•    Creates a culture of inclusion & involvement
•    Makes the tough calls when organizations are not performing 

Demonstrates Functional Mastery
•    Adept at relationship building across functions and geography to effectively work with and leverage centers of excellence. 
•    Excellent computer skills (MS Word, Excel, and PowerPoint) 
•    Detail oriented and strong data driven analytical approach to HR processes
•    Effective with combining Business and HR Acumen to build organizational capability
•    Able to support employees on multiple shifts; ability to be flexible with scheduling outside of normal office hours. Core hours are 8 to 5 but on occasion supporting an off shift maybe required. 
•    Ability to communicate positively and professionally with employees at all levels of the organization 
•    Resourceful and well organized. High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.


Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.

Nearest Major Market: Memphis