General Manager, Logistics and Distribution Operations

Date: May 3, 2021

Location: Olive Branch, MS, US

Company: Teleflex

Expected Travel: Up to 25%

Requisition ID: 3892


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit


Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The General Manager of L&D Operations is a member of the North American Logistics and Distribution leadership team located in Olive Branch, MS. This role is a key contributor in leading and transforming Teleflex’s largest DC, the North American Distribution Center. This role is execution focused, responsible for Shipping, Receiving, Inventory, Transportation and Facilities. The position is responsible for building a fully engaged workforce and culture that delivers sustained world class, service, cost, and quality results. They will utilize leadership and enterprise excellence principles and processes to drive continuous improvement in site capability, developing the team to consistently perform to the operating plan while delivering results in all key performance indicators including People, Quality, Service and Value. They ensure product quality and compliance with applicable federal regulations. Select, develop, and evaluate personnel to ensure the team is capable of meeting and exceeding performance requirements.

Principal Responsibilities

•    People - Proactively manages performance and team dynamics to ensure that a fair, professional and high-performance environment, aligned with company values is maintained. Develops individual and organizational capabilities to build bench strength while delivering results now and into the future.
•    Quality - Demonstrates leadership, initiative and critical thinking to analyse challenges develop solutions and institutionalize SOP compliance and practices to deliver the highest quality products and results.
•    Service - Demonstrates leadership, business acumen and strong execution to ensure effective management of the AOP while delivering cost effective performance and continuous improvement.
•    Value - Demonstrates initiative and critical thinking to analyse cost issues, develop solutions and lead the team to deliver improving results. Serves as a leader to leverage and institutionalize CI thought processes, and utilization of lean tools. 
•    Culture and Values – Shape the NADC culture to be a competitive advantage in attracting and retaining talent. Exemplify Teleflex values and ensure a fair, open and productive climate that is engaging, ethical and legally compliant.  Leads team to work effectively across boundaries in a complex matrix environment.
•    Management and coordination of NADC site operations to include facilities oversight and the receipt, storage, inventory control, order processing and shipment of the medical products and accessories for all Teleflex Medical brands. 

Key Relationships / Interfaces:
•    Global Supply Chain, Functional, Regional and Leadership Teams
•    GSC manufacturing network
•    Business Unit Leadership Teams across Teleflex.
•    Customer Experience Team
•    NADC Operations Excellence Team 

Education / Experience Requirements

•    Bachelor’s Degree in Supply Chain Management, Business, Operations, Engineering or related field is required; Master’s Degree in Supply Chain Management, Business, Operations, Engineering or related field is desired
•    10 years+ experience in leading and managing a large complex distribution or operations site
•    Medical Device Industry experience and/or FDA regulated environment a plus.
•    Demonstrated expertise and results in building high performance and engaged culture
•    Demonstrated expertise and results in talent development and building bench strength
•    Strategic vision and planning skills to lead their team to develop strategic plans that drive continuous improvement and build site capability
•    Skilled at executing to the operating plan and managing financial performance
•    Strong knowledge of ERP systems, (SAP) and how to leverage systems to drive the business with data and processes. 
•    Skilled at working virtually, and leading collaboration and communication across a geographically distributed team, MS-Office and MS Teams

Specialized Skills / Other Requirements

•    Approachable and enthusiastic, willing and able to consistently engage effectively with hourly shift colleagues and all levels of employees
•    Good organizational skills with cultural awareness and sensitivity
•    Good judgment and problem-solving ability & is capable of understanding the impact of decision making on both Teleflex and their customers.
•    Travel both in region and internationally

Note: As with all positions, due to the dynamic nature of Teleflex Medical business, key responsibilities may evolve and change over time. 

Teleflex is an equal opportunities employer

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.

Nearest Major Market: Memphis