SAP CRM Analyst

Date: Jul 25, 2022

Location: Morrisville, NC, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 6839 

 

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

 

Global Functions The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Teleflex is recruiting for an Analyst position that is responsible for supporting the delivery of the global project portfolio in SAP CRM and SAP ECC Order to Cash module, as well as providing on-going support and process improvements. This position provides technical assistance in SAP CRM and SD, with the ability to support others in meeting key strategic objectives and initiatives. 

Principal Responsibilities

•    Configuration of SAP CRM and SAP SD in the Order to Cash functional area.
•    Manage the development, configuration, and maintenance of application systems by conducting meetings with users to determine their system requirements.
•    Analyze, evaluate, and modify existing or proposed systems and related devices.
•    Apply technical knowledge to all phases of systems analysis and consider the business implications of the application to the current and future business environment. 
•    Develop detailed system design documents to support system requirements and comply with Teleflex standards.
•    Conduct functional and/or technical reviews and walkthroughs of IT design documentation with the development and the design team members.
•    Act as expert on CRM and Order to Cash business processes. 
•    Evaluate, develop, test and implement the release of system changes according to the Teleflex validation procedures.
•    Track, monitor, review and report project progress where appropriate.
•    Recognize, analyze and solve system or application problems as they are encountered. 
•    Provide technical SAP SD and CRM leadership in projects and rollouts of the application.
•    Deliver consistently high-quality service and solutions that meet business requirements and ensure goals are accomplished in line with business objectives.
•    Share ideas, information, knowledge and data proactively to accomplish collaboration for the success of the team, project or task.
•    Provide technical leadership, guidance and education to other team members.
 

Education / Experience Requirements

•    Bachelor’s degree. Experience with SAP CRM and ECC may be considered in lieu of degree.
•    Minimum 5 years SAP CRM configuration experience. Additional SAP SD experience would be highly desirable.
•    Participation in two or more SAP CRM implementations required
•    Exposure to CRM Web UI and IC web client required
•    Understanding of SAP CRM Middleware integration with ECC
•    Experience in a FDA regulated environment preferred.
 

Specialized Skills / Other Requirements

•    Global SAP CRM and SD design experience.
•    Exposure to various Workforce Mgmt applications and their integration with CRM preferred.
•    SAP Contact Center, SAP Vistex, SAP C/4 HANA and/or APO GATP experience preferred.
•    Excellent communication (oral and written) and presentation skills.
•    Proven ability to think strategically and to be creative in task completion.
•    Proven ability to work globally and cross-functionally to ensure integrated solutions are developed.
•    Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
•    Ability to work in a virtual environment.
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Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.