Global Labeling Systems Lead

Position Summary

The Global Labeling Systems Lead is responsible for sustaining and advancing all global labeling systems that support design and manufacturing. This role serves as a senior technical contributor and
system subject matter expert while providing day to day supervision for a small team (1–2 direct reports). The position partners closely with Quality, Regulatory, IT, and Operations to ensure compliant, efficient, and scalable
labeling solutions across the product lifecycle. 

This position can be based at our Morrisville, NC, Maple Grove, MN, or Athlone, Ireland office. 

Principal Responsibilities

•    Sustain and enhance global labeling system software, hardware, and supporting processes. 
•    Develop and support future iterations of complete labeling system solutions, including software, equipment, and workflows. 
•    Serve as technical owner for labeling systems (e.g., Veraciti, printing, translation solutions), ensuring system performance, compliance, and reliability.
•    Lead system related validation activities (software and hardware), including documentation, testing, and execution. 
•    Serve as the primary point of contact for labeling business process ownership.
•    Deploy and administer labeling systems, including authored and approved Work Instructions (WIs) and Standard Operating Procedures (SOPs). 
•    Support deployment of labeling solutions to new manufacturing or distribution sites, including blueprinting, process design, implementation, and validation support. 
•    Provide functional leadership for 1–2 direct reports, including task prioritization, technical guidance, and job development. 
•    Serve as the primary point of contact for labeling system issues, troubleshooting, and resolution.
•    Identify and support continuous improvement opportunities related to labeling systems, processes, and compliance posture. 
•    Support departmental initiatives and other responsibilities assigned by management. 
•    Ensure compliance with company policies, procedures, and quality system requirements.

Principal Responsibilities

PEOPLE LEADERSHIP: All people managers are responsible for the following: 

•    Organization Capability - Building organizational capability requires a focus on developing the skills, knowledge, and potential of both individuals and teams. It’s critical to create a culture of learning and growth by providing ongoing development opportunities, mentoring, and feedback. Effective leaders identify and address skills gaps, ensuring that the team has the right expertise to meet current and future challenges. By aligning talent with organizational needs, leaders build a strong foundation for sustained success and adaptability.

•    Cross-functional Alignment - Building cross-functional relationships and alignment is essential to driving coordinated, organization-wide success. Leaders must foster open communication, trust, and mutual respect across teams to break down silos and ensure shared understanding of goals and priorities. It’s critical to actively engage stakeholders, listen to diverse perspectives, and align efforts through clear direction and shared accountability. By promoting collaboration and joint problem-solving, leaders help teams move in sync and deliver integrated solutions that support strategic objectives.

•    Continuous Improvement - Driving continuous improvement means fostering a culture where learning, innovation, and adaptability are part of everyday work. Leaders must encourage teams to challenge the status quo, identify inefficiencies, and implement solutions that enhance performance and outcomes. It’s critical to use data and feedback to inform decisions and to recognize both progress and lessons learned. By modeling a growth mindset and rewarding initiative, leaders empower teams to take ownership of improvements and contribute to sustained organizational excellence.

•    Culture and Values – Upholding and modeling organizational culture and values is essential to building trust, engagement, and a sense of purpose. Leaders must consistently demonstrate integrity, inclusivity and accountability in their actions and decisions, setting the tone for how others show up at work. It's critical to create an environment where individuals feel respected, supported, and empowered to contribute authentically. By recognizing and reinforcing behaviors that align with core values, leaders help embed the culture into daily operations and long-term success

Education / Experience Requirements

•    Bachelor’s Degree required. 
•    5+ years of experience in system architecture, system design, or equivalent technical roles. 
•    Experience in software or process design and validation in a regulated environment is strongly preferred. 
•    Labeling experience in a regulated medical device/pharma industry. 
•    Prior people management or supervisory experience is a plus but not required.

Specialized Skills / Other Requirements

•    Working knowledge of validation principles, technical documentation, and regulated system environments. 
•    Strong technical aptitude in leading labeling software and system integrations. 
•    Excellent attention to detail with an understanding of the impact of labeling on patient safety and market access. 
•    Ability to work independently with minimal supervision while managing priorities and deadlines. 
•    Highly effective communicator capable of clearly conveying technical information to cross-functional partners and leadership. 
•    Demonstrated problem solving skills in complex or undefined situations. 
•    Proficiency with standard business tools (e.g., Microsoft Office).

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Working Conditions / Physical Demands