Credit to Cash Analyst - A/R

Position Summary

We are searching for a Credit to Cash Analyst to make an immediate impact on the team! The Accounts Receivable (A/R) Deductions Analyst will confirm, investigate, analyze, and solve all deduction related transactions that occur in the assigned accounts receivable portfolio in alignment with the Teleflex Morrisville Credit to Cash policy.  This position will also apply cash to an assigned category and proactively manage all workflow processes, ensuring that team KPIs are met.  Excellent customer service skills are critical to the role, as this role will require positive interactions with both internal and external partners.

Principal Responsibilities

• Review and research daily volume of accounts receivable deductions, categorize, and code them with the goal to close them as required by the policy.
• Monitor customer portals as needed to ensure the flow of deductions does not expand over time and make recommendations to improve this process.
• Work with Cash Applications to manage an assigned category or portfolio, reviewing all cash reports to ensure cash is applied correctly and reconciles to the bank files.
• Work in collaboration with contracts and customer service as needed to root cause and correct issues that result in deductions or cash application issues.
• Provide reporting to all partners that clearly explains the reason for unapplied cash, deductions and how to reduce and improve them.  
• Evaluate processes on a quarterly basis and ensure compliance with overall policy and make recommendations for changes to policy such as business environment and portfolios change.
• Understand the credit quality of customers who are taking ongoing deductions and link credit risk to deductions to reduce Teleflex’s A/R Exposure over time.
• Manage portfolio in a way to reduce overall deductions measurably over time.
• Report ideas related to process improvement and report patterns of deductions by customers that may be solved in collaboration with other partners at Teleflex.
• Demonstrate the ability to be self-aware and build trust in all relationships.
• Communicate status of tasks with direct manager and provide other departmental support as requested.

Education / Experience Requirements

• Bachelor’s Degree, in Finance, Accounting, or related field preferred.
• 2-3 years of Credit and Collections or customer service experience preferred.
• Knowledge of accounting principles and procedures with basic understanding of corporate credit risk and the ability to apply it within the role.
• SAP, ERP, and CRM software experience preferred.

Specialized Skills / Other Requirements

•    Excellent written and verbal communication skills.
•    Team mindset and solutions focused.
•    Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
•    Excellent planning, communication, and organization skills with strong attention to detail.
•    Ability to work collaboratively with partners.
•    Proven ability to learn new systems and processes.
•    Takes initiative to investigate and problem-solve to provide effective solutions.
•    Proficient in Microsoft office applications, specifically Word and Excel.
•    Ability to perform tasks with minimum supervision.

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