Clinical Affairs Manager (REMOTE)

Position Summary

The Clinical Affairs Manager will provide clinical expertise, insight, and support to clinical end-users, clinical sales specialists, sales team, Regulatory, Engineering, marketing, and other corporate departments on safe and effective use of the Teleflex Medical product portfolio with primary emphasis on the Coronary/Structural Heart franchise.  
This position will support the appropriate clinical application of the Coronary/Structural Heart franchise via didactic, web-based, and teleconference education, and understanding of these products and best practices. Clinical support will be provided to physicians, nurses, techs, etc., to include support for live cases/proctorships in the therapeutic areas related to focus products.  
The Clinical Affairs Manager will drive innovation by identifying product attributes necessary to expand into new markets, or capitalize on new clinical applications; identify new, clinically driven product and market opportunities; and perform other related duties as required. Provide support during society engagements, facilitating the exchange of scientific information in close collaboration with CMA leadership and the broader clinical affairs interventional team. 

Principal Responsibilities

•    Customer Experience – Representing Teleflex in a customer-facing position is a tremendous responsibility and opportunity.  All CMA colleagues are expected to perform with the highest levels of professionalism, service, and ethics to strengthen the Teleflex brand and relationship with our customers. 
•    Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps.  Develops solutions to deliver improved results. Exemplifies continuous improvement thought processes and focus.  
•    Culture and Values – Exemplifies Teleflex values and ensures a fair, open, and productive climate that is engaging, ethical, and legally compliant.  Strives to work effectively across boundaries in a complex matrix environment. 
•    Identify and support BU field efforts for the Coronary/Structural Heart franchise through clinical and educational customer needs assessment, product and procedural training, live case coverage, and assist with customer follow-up for ongoing clinical support as needed.
•    Maintain and develop expertise on the Coronary/Structural Heart Interventional product portfolio related to the specific clinical specialty area and expertise.
•    Identify and expand the customer base through professional networking, consultation related to best practices and the appropriate clinical use of Teleflex products, and timely professional follow-up.
•    Support Coronary/Structural Heart educational programs with aligned educational goals and needs of the Interventional Business Unit.
•    Support scientific exchanges of information with medical societies. Pre-conference & in-booth educational programs, meetings with scientific committees, education grant support, and research submissions (in collaboration with the Global Research & Scientific Services team).
•    Off-label support for Teleflex products in accordance with Teleflex policy & local legal regulations

•    Manage utilization of HCPs in accordance with Teleflex IPPs.
•    Coordinate efforts between cross-functional partners, including Medical Affairs, Global Research & Scientific Services, marketing, and R&D.  
•    Coordinate, participate, and manage educational, scientific activities at identified local, regional, and national trade shows/exhibitions.
•    Serve as part of the CMA clinical expert team on product applications and troubleshooting when interfacing with SBU Leadership, Clinical Sales Specialists, and Teleflex team members.
•    Participate as a clinical expert on project teams, committees, and in meetings with various corporate departments to provide guidance as to the clinical perspectives for the Coronary/Structural franchise. 
•    Build and support infrastructure for speaker programs supporting Teleflex Academy, webinars, training content, and programs.
•    Coordinate and participate in content development and review of education material as needed by IA BU or CMA. 
•    Manage all business-associated administrative tasks and responsibilities to support job-related activities, to include strict adherence to the Teleflex Medical T&E policies and procedures, timely filing of required and/or requested reports, and documentation of activities via approved documents and forms.
•    Adhere to applicable Teleflex IPPs, Teleflex Code of Ethics, and all Company policies, rules, procedures, and housekeeping standards.

Education / Experience Requirements

•    Bachelor’s degree is required, preferably in clinical, biology, health sciences, or engineering.
•    Procedural experience within Interventional Cardiology and/or Structural Heart
•    Possess a minimum of five years’ clinical exposure in the medical field in the Cardiology environment.
•    Medical Device industry supporting Clinical and Medical Affairs, strongly preferred.
•    Proficient in Microsoft Word, Excel, and PowerPoint required; SalesForce experience preferred.

Specialized Skills / Other Requirements

•    Excellent verbal and written communication skills.
•    Expertise in evaluating medical literature related to clinical specialty area and applying it to Teleflex Medical products and applications.
•    Understanding of sales force organizational dynamics, sales tools, sales activities, and related sales problems.
•    Proven ability to interact with different specialties within a hospital and deliver complex and technical subject matter to clinicians in the hospital or clinical setting.
•    Self-directed, able to work independently and handle multiple projects concurrently to function in a fast paced, high growth environment.
•    Strong problem solving/analytical skills and organizational skills.
•    Excellent interpersonal, professional communication, and compelling presentation skills.
•    Ability to handle difficult conversations/situations.
•    Proficient in Microsoft Office Tools and computer technology including mobile platforms.
•    Must possess excellent verbal and written communication skills. 
•    Must be able to establish and maintain credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities, as an essential function of the job. Depending on customer/site requirements, vendor credentials may require the employee to obtain the COVID-19 vaccination as required by facility requirements.
•    Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which Teleflex complies.

TRAVEL REQUIRED: 50% (Domestic and International; overnight required)

The pay range for this position at commencement of employment is expected to be between $118,000- $135,000 however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  The total compensation package for this position will also include benefits such as medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
 
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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