Professional Education Manager, Interventional (Remote)

Date: Nov 9, 2021

Location: Morrisville, NC, NC, US

Company: Teleflex

Expected Travel: Up to 50%

Requisition ID: 4978

 

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

 

Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Professional Education Manager will be responsible for driving, organizing, and tracking all external customer education initiatives within the Teleflex Interventional business unit including HCP engagement. This role will work closely with cross-functional team members and content developers, typically external faculty. This position is remote-based.

Principal Responsibilities

​​​​​•    Prepare and execute a customer education annual operating plan in collaboration with business unit stakeholders and CMA leadership 
•    Manage program content development while maintaining efficacy, accuracy, and consistency across all events and formats  
•    Coordinate with external faculty to ensure timely contracting and engagement in content development
•    Manage HCP educational materials through timely internal approval. 
•    Identify metrics to assess the effectiveness of educational programs and adjust programs as needed to ensure ongoing success
•    Develop faculty with novel education approaches and programs that could be adopted.  
•    Manage customer education digital assets and systems
•    Prepare and manage the logistics required for Customer Education delivery.  
•    Develop a basic working knowledge of all key Teleflex Interventional products 
•    Adhere to and ensure the adherence of Teleflex Code of Ethics, and all Company policies, rules, procedure

Education / Experience Requirements

•    Minimum Bachelor’s degree in a health-related field, or extensive experience in medical industry considered
•    Current license preferred- RN, RCIS, RT, NP, CNS, or PA
•    Five years of dedicated experience in managing, creating, and organizing medical education, required
•    Minimum of two years of health care provider (MD’s. NP’s, PA’s) engagement experience required
•    Experience creating adult education curriculums and knowledge regarding education techniques
•    Experience working on multidisciplinary matrixed teams required
•    Previous experience building KOL relationships preferred
•    Minimum of three years of experience in the medical device industry (clinical or business) preferred
•    In-depth clinical knowledge of interventional cardiology, interventional radiology, structural heart and/or peripheral vascular, strongly preferred
 

Specialized Skills / Other Requirements

•    Understanding of adult learning and training design principles
•    Understanding of Learning Management Systems (LMS)
•    Excellent verbal and written communication skills; including written, verbal and presentation skills; Ability to communicate clearly and professionally
•    Strong research, logic and reasoning ability
•    High attention to detail and the ability to adapt to shifting priorities
•    Effective time-management and administrative capabilities
•    Pro-active and results-oriented
•    Strong interpersonal and customer service skills
•    Demonstrated experience in managing priorities/resources and initiatives
•    Strong analytical skills
•    Ability to maintain a high level of professionalism
•    Established track record of building and maintaining relationships with internal and external customers collaboratively and effectively 
•    Expertise in utilizing such programs as Microsoft Office Products (Word, Excel, PowerPoint). Salesforce.com and LMS  experience preferred. 
•    Strong understanding of principles used to find, analyze and assess clinical studies and appropriately apply them in the application of Teleflex Medical products.
•    Ability to establish and maintain vendor credentials (via RepTrax, Vendormate, etc) to enter and work, as required, in hospitals and other medical facilities
•    Ability to read, understand and abide by company procedures. Ability to define problems, collect data, establish facts, draw valid conclusions and report on findings.  
•    Ability to work successfully in a home office environment 

TRAVEL REQUIRED: 50 %
 

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.


Nearest Major Market: Raleigh