Quality Management System and Training Coordinator

Date: Feb 5, 2024

Location: Mansfield, MA, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 9779


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.


OEM – Teleflex Medical OEM is a leading global provider of product development and production services for medical device manufacturers. We set ourselves apart with deep expertise, decades of experience, a dedication to design for manufacturability, and extensive, in-house capabilities, which include engineering, regulatory services, material selection and formulation, prototyping, manufacturing, assembly and packaging. We deliver industry-changing innovations and next-generation solutions for extrusions; diagnostic and interventional catheters; balloons and balloon catheters; sheath/dilator sets; specialty sutures, braids and fibers; and bioabsorbable sutures, yarns and resins. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Under guidance of the Quality Manager and Documentation Specialist, this position supports adherence to the quality system, and applicable QSR and ISO standards. Be the point of contact for quality management and ensuring compliance for Performance Fiber business (Coventry and Mansfield sites).

Principal Responsibilities

•    Facilitate documentation updates and routing for approvals via Electronic Document Management System.
•    Facilitate the maintenance and storage of documentation and records of QMS compliance.
•    Lead on the job training for production employees and training of local staff on general management and quality requirements, regulatory compliance requirements, business processes and use of the quality database.
•    Assist implementation of global initiatives, implementation of eQMS in Coventry and Mansfield sites.
•    Communicate QMS compliance issues to Value Stream Management.
•    Ensure that all QMS compliance, administration and QMS records are completed on time and filed correctly.
•    Facilitate continuous improvement through leadership in site root cause analysis and non-conformity management conformities.
•    Reports NCRB, QDAR and other QMS metric.
•    Train new hires on company policies and procedures using the best training methods for a specific purpose or audience.
•    Ensures staff are duly trained and qualified for their assigned roles. Records and updates record as required.
•    Assist with maintenance of employee skills matrix to track strengths, opportunities, and potential gaps within the team.
•    Reviews training plans with Management as products, processes and regulations are updated.
•    Collaborate and evaluate information from employees and management on previous trainings to identify staff, team weaknesses and areas that need additional training.
•    Maintain training records for all production employees and their training records.

Education / Experience Requirements

•    Minimum of a High School Diploma or equivalent required
•    Minimum of 2 years vocational training OR associate degree in a technical field (such as industrial technology) OR a minimum of 3 years’ experience working in an industrial environment
•    Knowledge and experience of working in the medical device industry preferred.
•    Ability to adapt to change and address quality nonconformities.
•    Problem Solving.
•    Knowledge of MS Office.
•    Ability to prioritize and work under set deadlines.
•    Management and interpretation of data.
•    Highly organized self-starter who is detailed oriented with drive and enthusiasm for quality. 
•    Must possess excellent communication skills, both verbal & written 
•    Ability to work in a fast paced, team-oriented work environment. 

Specialized Skills / Other Requirements


Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.