Engineering Administrative Assistant

Date: Jun 11, 2021

Location: Mansfield, MA, US

Company: Teleflex

Expected Travel: Up to 25%

Requisition ID: 3429


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit


OEM – Teleflex Medical OEM is a leading global provider of product development and production services for medical device manufacturers. We set ourselves apart with deep expertise, decades of experience, a dedication to design for manufacturability, and extensive, in-house capabilities, which include engineering, regulatory services, material selection and formulation, prototyping, manufacturing, assembly and packaging. We deliver industry-changing innovations and next-generation solutions for extrusions; diagnostic and interventional catheters; balloons and balloon catheters; sheath/dilator sets; specialty sutures, braids and fibers; and bioabsorbable sutures, yarns and resins. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Product Development Support Coordinator serves as key resource in ensuring smooth execution of product and manufacturing changes, between Engineering, Planning, Sales, Customer Care, and Manufacturing. Responsible for tracking and executing administrative, and moderately technical, tasks in support of Product Development Engineering. Is a primary resource in populating, issuing, and managing customer change notifications. Assists with timely management and response to customer inquiries and required documentation. Assists with additional administrative and clerical responsibilities as needed to support Product Development.

Principal Responsibilities

•    Completes, and tracks engineering sample requests. Creates supporting sample documentation (such as packing lists, commercial invoices, etc) and coordinates shipment of the samples 
•    Participates and supports meeting activities, such as creating and maintaining minutes, action item lists, and/or agendas
•    Tracks and manages generating, distributing, and filing customer notification letters and change notification data
•    Assists in managing and responding to customer communications
•    Establishes tools and systems for effectively managing material, manufacturing, and supplier change implementation 
•    Works closely with the support coordinators and specialists to manage the implementation of product development activities in coordination with required customer approvals
•    Serves as a key resource in ensuring smooth execution of product and manufacturing changes, between Planning, Sales, Customer Care, Manufacturing and Engineering
•    Supports and coordinates customer requests, inquiries, and responses via e-mail and other channels of communication  
•    Tracks the implementation of various internal and external supplier changes
•    Assists with populating and managing customer change request, material questionnaires, and similar  forms
•    Corridates distributes and tracks customer specification reviews within engineering
•    Manages and conducts weekly cross-site meetings and meeting minutes
•    Assists with purchasing of development and related materials
•    Assists with Design History File binder maintenance and creation
•    Follows up on outstanding deliverables such as Sterility Assessments and Biological Evaluation Reports with the applicable cross-functional resources
•    Assists with generating reports, data, and executive summaries for the Product Development group

Education / Experience Requirements

  • Minimum of high school diploma or GED required
  • Associates degree is preferred 
  • Minimum 2 years of relevant administrative experience, or supporting/coordinating technical tasks
  • Experience working in a Lean environment is preferred
  • Experience using ERP software such as SAP is preferred

Specialized Skills / Other Requirements

  • Strong computer skills including Microsoft Office, Word, Excel, Outlook
  • Strong written and verbal communication skills
  • Well developed problem-solving skills
  • Strong planning and organizational skills
  • Ability to prioritize and manage workload. Strong sense of urgency to meet deadlines
  • Customer-focused and service-oriented
  • Ability to work effectively within a crossfucntional team as well as independently


Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.

Nearest Major Market: New Bedford