Inside Sales Representative, Distribution and Tactical (Missouri)

Position Summary

This remote position is a medical device inside sales position, based in the North Central US, covering North Central states in the Central Time Zone. The Inside Sales Representative will work closely with the Inside Sales team to meet goals and objectives by covering all sales functions in an assigned territory: forecasts, solicits, secures, and enters sales orders from potential and existing customers. A persuasive, teaching style of communication is required to communicate the company's policies, programs, and systems. This is a position where guidelines, structure, and established policies must be followed closely while working with and for others. This position will be responsible for selling Airway, Atomization, Respiratory, and Emergency Medicine products, (Z-Medical QuikClot codes) to Fire/EMS Departments and Law Enforcement services Agencies.  

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Principal Responsibilities

•    Maintain and grow existing customer base; consistently update customer database (salesforce.com).  
•    Implement sales plans and achieve sales goals and objectives set for the geographic territory.   
•    Educate customers on products, procedures, and industry trends through the use of our clinical education program and by performing virtual trainings.  The incumbent will learn and use business analytic tools and territory knowledge to conduct strategic territory management business plans. 
•    Strong interpersonal communication and presentation skills are expected.  
•    Adhere to and ensure compliance with Teleflex's Code of Ethics, all Company policies, rules, procedures, and housekeeping standards.
•    Generate sales in a territory comprised primarily of existing customers with significant expansion/conversion potential.
•    Leverage existing customer relationships and create additional opportunities by building, developing, and maintaining new customer relationships.
•    Manage the entire sales cycle to include qualification of leads, needs/opportunity assessment, request for proposal (RFP), close of sale, and all post-sales support.
•    Overcomes technical and business objections of prospective customers.
•    Enters new customer data and other sales data for customers into the computer database.
•    Handle inbound and outbound calls, emails, and faxes related to the product ordering process. 
•    Estimates date of delivery to customer, based on knowledge of production and delivery schedules.
•    Proactively recommend and design selling strategies based on territory characteristics.
•    Occasional travel to attend trade shows or field visits with customers.
•    Maintain thorough knowledge of Teleflex and its Anesthesia & Emergency Medicine products.
•    Exhibit understanding of Teleflex Anesthesia / EMS Competition. 
•    Interface with key departments within the organization and specialized teams within Customer Service in support of the order placement processes. 
•    Responsible for purchase order processing, including necessary steps to identify customer accounts; verify credit status; pricing, and inventory levels. 
•    Professionally communicate (verbally and written) with customers while providing accurate and timely processing of their purchase orders; order status and tracking updates; as well as providing required order-related documents (order confirmations; shipping notifications; and or invoices).

Education / Experience Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

•    Bachelor’s degree preferred or equivalent combination of education and experience.
•    Three (3) years inside sales or related experience and/or training; or equivalent combination of education and experience.
•    Experience using value selling or target account selling methodology preferred.
•    Prior skills and/or core competencies for this position include: 
o    Sales quota achievement
o    Embodies core values
o    Strategic planning/selling skills/territory administration
o    Medical industry knowledge/acumen/competitor knowledge
o    Sense of Urgency

Specialized Skills / Other Requirements

•    Intermediate level of computer skills when dealing with the use of CRM systems (SF.com).  
•    Advanced level of proficiency with computer skills (MS Office, Word, Excel, and PowerPoint).
•    Strong telephone communication skills with strong closing skills.
•    Ability to effectively communicate both verbally and through writing with a variety of call points within the acute care hospital market.
•    Ability to deal with various customer types and overcome technical and business objections of prospective customers.
•    Exceptional verbal, written, and organizational skills.
•    Ability to work effectively with teams, work in a dynamic environment and quickly adapt to new corporate objectives.
•    Ability to handle multiple tasks.
•    Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
•    Strong analytical skills and a sound business acumen.

The pay range for this position at the commencement of employment is expected to be between $85k - $90k (inclusive of commissions) however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  Commissions will also vary depending on individual performance.  The total compensation package for this position will also include benefits such as medical, prescription drug, dental, and vision insurance, flexible spending accounts, participation in a 401(k) savings plan, and various paid time off benefits, such as PTO, short-and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
 
If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.