Sales Operations Engineer

Position Summary

This technically based sales position will be responsible for being the conduit between the sales team, operational functions, and the customer to develop financially sound customer quotes that deliver on new business opportunities and maintain or grow existing business.  The Sales Operation Engineer will work with the OEM sales organization, customer service, marketing, engineering, product development, quality and manufacturing operations to proactively assess and grow the business within profitability guidelines.  The role is located in Jaffrey, NH and reports to the Manager, Sales Operations.   

Principal Responsibilities

1.    Expertise in capabilities and product knowledge of catheters and/or extrusions.
2.    Utilize product expertise to maintain profitable business relationships and secure profitable new business opportunities.
3.    Develop pricing strategy and determine pricing model for key and new accounts based on company’s pricing guidelines, market trends, and product life cycle.
4.    Prepare, analyze and educate management on the results of quotation metrics and make the appropriate recommendation to senior management on how to advance the business.
5.    Assist in the preparation formalization, and negotiation of customer contracts, (terms, conditions, product volumes and prices) for customers. 
6.    Coordinate and communicate with Sales, Marketing, Engineering, Operations, QA/RA, Finance, Customer Service, and Senior Management on the development project timelines and/or other customer service related issues.
7.    Keep management abreast of market conditions, product performance, and make recommendations for future growth potential such as acquisitions, new market strategies new product development based on market trends, etc.
8.    Meet with potential customers to explain/recommend Teleflex Medical OEM’s products, design capabilities, and production facilities capabilities.
9.    Manage accounts and provide necessary follow-up to expedite orders and resolve problems, involving payments, delivery, and product performance.
10.    In conjunction with Sales Managers, monitor and analyze customer performance to plan, and develop and implement progressive measures to assist customers in achieving stated sales objectives.
11.    Evaluate territory performance against established objectives/guidelines (sales forecast, budget, number of new accounts, etc.) and take appropriate action to improve performance.
12.    In conjunction with Sales Managers, provide accurate forecast of sales by customer and products.
13.    Assist in set up of and attend trade shows, consult industry directories, and support follow up on new and existing leads.  
 

Education / Experience Requirements

•    Bachelor’s degree required.  Engineering preferred.
•    Minimum of two years’ experience working in the medical device field preferred.
•    Demonstrated track record for meeting objectives in a technology company
•    Demonstrated experience in administering complex sales processes preferred.  
 

Specialized Skills / Other Requirements

•    Ability to communicate effectively, verbally, and in writing, with a broad spectrum of people having varying backgrounds, education, and experience.
•    Strong Project Management Skills.
•    Proficient with Microsoft Word, Excel, PowerPoint, Microsoft Projects, etc.
•    Must have a high degree of initiative and the ability to multi-task.
•    Exceptional problem-solving and analytical skills and the ability to work independently.
•    Demonstrated ability to work effectively in a cross-functional team environment.  
•    High level of organization, attention to detail and accuracy.
 

TRAVEL REQUIRED: 15 %

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