Facility Quality Engineering Supervisor

Date: Apr 27, 2021

Location: Jaffrey, NH, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 3850


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.


OEM – Teleflex Medical OEM is a leading global provider of product development and production services for medical device manufacturers. We set ourselves apart with deep expertise, decades of experience, a dedication to design for manufacturability, and extensive, in-house capabilities, which include engineering, regulatory services, material selection and formulation, prototyping, manufacturing, assembly and packaging. We deliver industry-changing innovations and next-generation solutions for extrusions; diagnostic and interventional catheters; balloons and balloon catheters; sheath/dilator sets; specialty sutures, braids and fibers; and bioabsorbable sutures, yarns and resins. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Under the direction of the Senior Quality Manager, OEM, the Facility Quality Engineering Supervisor will supervise and maintain the Jaffrey NH Quality System including supplier management, calibration, internal audits, CAPA management, non-conformances, quality engineering and production support, including validation and testing. This position will also manage the facility customer complaints; maintain compliance training programs; and Quality System compliance as well as represent Quality for new product development.

Thoroughly understands fundamentals of Quality Systems, Quality Standards, and application of requirements to ensure that all necessary processes or systems are in place and effective. Is accountable for a broad range of technical assignments in assigned Quality Assurance area under limited supervision. 

Principal Responsibilities

•    Supervise and develop facility quality staff; including engineers, technicians, inspectors and document control personnel. Report on status as required.
•    Oversee and provide guidance to key quality processes such as CAPA, nonconformances, internal/external audits, calibration, quality engineering, supplier management and customer complaint handling. 
•    Maintain facility quality system to ensure compliance to FDA regulations and ISO 13485 requirements. Ensure alignment and harmonization to Global Teleflex Quality System requirements. 
•    Identify and lead continuous improvement projects as agreed with management. Report on status and progress as required. Establish yearly objectives that support Teleflex Global Objectives; OEM and Jaffrey Objectives and strategic plans.  
•    Interact and support OEM customers in resolving complaint-related issues; during product/project development or material compliance requests.
•    Maintain internal audit program and support customer or third-party audits.
•    Represent quality for new and existing product improvement, manufacturing transfers and quality plan initiatives. Support protocol, procedure and specification development.
•    Work cross-functionally within facility and other Teleflex counterparts or functional groups to support the business while maintaining the integrity of the Teleflex Quality System.  
•    Provide training to staff and cross-functional groups as needed. 
•    Lead and complete special assignments as assigned.

Education / Experience Requirements

•    Bachelor’s degree preferred or equivalent combination of education, certification and experience. Education preferably in an Engineering or related technical field
•    Minimum 5 years of related experience in quality management systems with preference in medical device manufacturing
•    Previous supervisory or team lead experience required
•    Professional Certifications (ASQ: CQE or CQA) preferred

Specialized Skills / Other Requirements

•    Ability to coach and supervise a team
•    Knowledge of Regulatory, cGMP, QSR, ISO 13485 and other standards applicable to the facility.
•    Proficient with Microsoft Office suite of programs.
•    Project management skills
•    Negotiation and problem-solving skills
•    Ability to operate autonomously and communicate effectively within a matrixed organization. 
•    Reasoning ability; Prioritization skills; Able to adapt to shifting priorities; work with minimal supervision and able to resolve problems and conflicts. 


Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 262-439-1894.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

© 2021 Teleflex Incorporated. All rights reserved.

Nearest Major Market: Bellows Falls
Nearest Secondary Market: Keene