Quality Systems Supervisor

Date: Sep 11, 2023

Location: Chelmsford, MA, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 9020


About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.


Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Principal Responsibilities

•    Ensure the effective implementation of the Quality Management System.
•    Establish processes for metric management and reporting.
•    Maintains the table of local and regional indicators and quality data.
•    Maintains the programming of external audits, reports their results, and ensures timely follow-up of the findings.
•    Coordinate the Internal and External audits.
•    Supervise the Document Control Team ensuring compliance with global and regulatory requirements.
•    Supervise the Calibration Technician ensuring equipment use and manufacturing controls are properly calibrated per national and international standards.
•    Supervise Training Associate ensuring training, procedures, SOPs, and policies are up-to-date.
•    Ensure timely implementation of corporate policies, procedures, and work instructions.
•    Coordinate and advise the projects of Corrective and Preventive Actions
•    Lead special quality projects related to quality costs.
•    Compile, register, and analyze data to generate reports related to the area under his responsibility.
•    Provides support to the activities of Quality Management Systems in accordance with the direction of senior management.

Education / Experience Requirements

•    Bachelor's Degree preferred. Prefer focus on engineering, life science, or related disciplines.
•    Minimum of 3 years experience in Quality Assurance experience required.
•    Experience in a manufacturing environment, with preference in a regulated or medical industry.

Specialized Skills / Other Requirements

•    Knowledge of QSR, CFR, cGMP, and ISO regulations (required)
•    Computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint are required.
•    Experience with Minitab and SAP, ERP is preferred.
•    Working knowledge and/or experience with SAP and AGILE is strongly preferred.
•    Statistical Techniques preferred (DOE, SPC, and Gage R&R).
•    Problem-solving skills and experience with Root Cause Analysis tools (6M, Cause-Effect, 5Ws etc.)
•    Good listening, verbal, and written communication skills
•    Excellent interpersonal skills with a demonstrated ability to work in a team environment.
•    Ability to prioritize and adapt to shifting priorities.
•    Ability to work independently with limited supervision.
•    Design Control and Risk Management experience preferred.

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose. Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.

Nearest Major Market: Boston