Operations Training Leader

Position Summary

The Operations Training Leader serves as the site owner and subject matter expert for on-the-job (OJT) training, providing leadership and direction to ensure employees are trained in a timely, effective, and standardized manner to perform their jobs safely, correctly, and consistently. This role is responsible for developing and certifying OJT Trainers, establishing and maintaining training standards including Job Instruction Breakdowns (JIBs), and driving consistent application of Training Within Industry (TWI) Job Instruction methods. The Operations Training Leader provides cross-functional leadership in partnership with Operations, Quality, Engineering, and HR to establish, sustain, and continuously improve the site’s OJT training system. This role ensures training processes and standards are aligned with operational needs, the Quality Management System, applicable compliance requirements, and overall business objectives.

Principal Responsibilities

•    Serve as the site owner and subject matter expert for OJT training methods, deployment, processes, and continuous improvement, serving as the primary ambassador for OJT training at the facility.
•    Certify OJT trainers in accordance with Training Within Industry (TWI) Job Instruction methods and Teleflex standard certification procedures.
•    Partner with OJT trainers to prepare for training delivery, including the development, review, and maintenance of Job Instruction Breakdowns (JIBs) that clearly define critical steps, key points, and reasons why.
•    Coach and mentor OJT trainers in effective training delivery using the TWI Job Instruction 4-Step Method and other effective training techniques.
•    Assist with the selection, qualification, and periodic assessment of OJT trainers to ensure ongoing effectiveness and consistency.
•    Work with Site Operations, Quality, Engineering, and HR to plan, coordinate, and support OJT training and ensure training standards are aligned with applicable processes, documentation, and Quality Management System requirements.
•    Collaborate with site HR and QA Training functions to manage, sustain, and continuously improve training processes, including applicable legal, compliance, and documentation requirements.
•    Draft, review, and implement training materials and standards in alignment with local, operational, and Quality requirements.
•    Monitor OJT progress and effectiveness, evaluate training outcomes, and implement structured problem-solving and continuous improvement initiatives to strengthen training effectiveness.
•    Report on OJT performance, progress, and effectiveness to site, regional, and global stakeholders as appropriate.
•    Lead project management and implementation activities related to OJT, Training Effectiveness, and continuous improvement initiatives.

Education / Experience Requirements

•    High school diploma or GED required
•    Bachelor’s degree preferred or equivalent work experience
•    Five years of relevant experience in manufacturing, operations, or quality
•    Working knowledge of quality systems, compliance, and training requirements in a regulated industry preferred
•    Previous experience conducting or leading Train-the-Trainer programs preferred
•    Knowledge of Training Within Industry (TWI) Job Instruction methods and Job Instruction Breakdowns (JIBs) preferred

Specialized Skills / Other Requirements

•    Ability to work in manufacturing, warehouse, and controlled environments, including clean room environments
•    Strong observation, assessment, coaching, and mentoring skills
•    Excellent verbal, written, and presentation communication skills
•    Strong interpersonal skills and ability to communicate effectively with a variety of personalities, backgrounds, and experience levels
•    Ability to break down complex processes into clear, standardized instructions
•    Ability to manage multiple priorities and projects and meet deadlines
•    Self-motivated, collaborative, and adaptable with a continuous improvement mindset
•    Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint

The pay range for this position at commencement of employment is expected to be between $95,000 - $105,000, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  The total compensation package for this position will also include benefits such as medical, prescription drug, dental and vision insurance, flexible spending accounts, participation in 401(k) savings plan, and various paid time off benefits, such as PTO, short- and long-term disability and parental leave, dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
 
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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