Credit to Cash Analyst

Position Summary

Teleflex is seeking a Bi-Lingual Credit to Cash Analyst to join our team.  The Credit to Cash Analyst is responsible for independently managing an accounts receivable portfolio with focus on multiple countries, as assigned. This includes managing day-to-day customer interactions, collections, and troubleshooting customers' exceptions to invoices, while maintaining a continuous improvement mindset.  The successful candidate should have the demonstrated ability to deliver consistent improvement in collection results.  Excellent customer service skills are critical to the role, as this role will require positive interactions and professional relationship building with both internal and external partners.

The Credit to Cash Analyst will act as a liaison with the Credit team and all other order to cash partners and Teleflex business units with a focus on building relationships with external customers.  The Credit to Cash Analyst will work closely with Managers to ensure process improvement is ongoing and we are providing excellent customer service internally and externally.   

This role is based at the Athlone, Ireland office location.  The selected candidate will be expected to adhere to standard in-office requirements.

Principal Responsibilities

•    The ability to problem-solve customer credit risk, reasons for lateness, collection, and billing issues as they arise and proactively work through a solution and/or present options to Management.
•    Report portfolio status on demand and effectively utilize systems available to create those reports. 
•    Understand the concept of Credit risk and the ability to apply it to day-to-day work to reduce risk to Teleflex.
•    Root cause and create solutions to all non- standard customer disputes or reasons for non- payment. 
•    Look for and communicate ideas to improve process over time.
•    Support other finance activities like Tax Certifications and invoice/internal control filing and delivery of paperwork inside and outside the office
•    Work in collaboration with peers and Managers for a win win outcome.
•    Reduce write-offs to bad debt and third-party collections by proactively collecting on accounts receivable. 
•    Evaluate process and ensure compliance with policy.
•    Build rapport with other OTC partners 
•    Adhere to and ensure compliance with the Teleflex Code of Ethics, all company policies, rules, and procedures.
•    Complete other duties and tasks as assigned.

Education / Experience Requirements

•    Bachelor’s degree in Finance or Accounting preferred.
•    2 years of Credit and Collections experience preferred.
•    Knowledge of accounting principles and procedures with basic understanding of corporate credit risk and the ability to apply it within the role.
•    SAP Proficiency Preferred. ERP and CRM software experience are a strong plus.

Specialized Skills / Other Requirements

•    Excellent written and verbal communication skills.
•    Bi-Lingual French /Spanish preferred and English required.
•    Team mindset and solutions focused.
•    Demonstrated sense of urgency with the ability to work both collaboratively and independently to meet and exceed department goals.
•    Excellent planning, communication, and organization skills with strong attention to detail.
•    Ability to work collaboratively with partners.
•    Proven ability to learn new systems and processes.
•    Takes initiative to investigate and problem solve to provide effective solutions.
•    Proficient in Microsoft office applications, specifically Word and Excel.
•    Ability to perform tasks with minimum supervision.

TRAVEL REQUIRED: 0-10%

WORKING ENVIRONMENT:
☒ Office/Professional    

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